Founded in 1997, NBC Bank is a full-service financial institution specializing in credit, investments, and foreign exchange, serving small and medium-sized businesses as well as retail customers. In 2013, it was acquired by Banco Continental, the largest bank in Paraguay, as part of its international expansion strategy. With more than one million customers and operations in Brazil, NBC Bank maintains a strong commitment to governance and transparency, holding an AAA rating from Fitch Ratings — the highest level awarded by the agency.
NBC Bank needed to evolve its infrastructure to meet the demands of a highly regulated and competitive industry. Key challenges included regulatory compliance, resilience against service interruptions, implementation of advanced security for critical operations, and protection of sensitive data. It was also essential to ensure service continuity and support rapid business growth without compromising performance or reliability.
A key differentiator of this transformation is OFLEX, Octafy’s flexible credit-based infrastructure services model. With OFLEX, NBC Bank operates under a streamlined structure that centralizes tools, 24/7 support, and monitoring within a single contract. This eliminates the complexity of managing multiple vendors and enables more strategic IT resource management.
In practice, OFLEX allows infrastructure to scale according to demand, ensuring cost predictability, reduced waste, and faster implementation of improvements. This flexibility was essential to support NBC Bank’s growth with security, stability, and high performance.
The modernization delivered significant improvements, ensuring operational continuity and strengthening protection against unauthorized access and data leakage risks. Storage costs were substantially reduced, while processing speed for large data volumes increased significantly. The new infrastructure enabled seamless scalability, continuous monitoring, and high availability, reducing operational risk and reinforcing the bank’s ability to maintain critical services reliably.
With Octafy’s support, NBC Bank modernized its infrastructure, doubling process performance while cutting storage consumption in half. The combination of advanced technology and the OFLEX model enabled a more efficient, secure, and scalable operation — strengthening the bank’s capabilities and enhancing the customer experience. The result is a solid foundation for continuous innovation and sustainable growth.