• Redefining the Banking Experience: The Impact of Modernization at NBC Bank — Twice the Speed, Half the Footprint

    About the Client

    Founded in 1997, NBC Bank is a full-service financial institution specializing in credit, investments, and foreign exchange, serving small and medium-sized businesses as well as retail customers. In 2013, it was acquired by Banco Continental, the largest bank in Paraguay, as part of its international expansion strategy. With more than one million customers and operations in Brazil, NBC Bank maintains a strong commitment to governance and transparency, holding an AAA rating from Fitch Ratings — the highest level awarded by the agency.

    Challenges

    NBC Bank needed to evolve its infrastructure to meet the demands of a highly regulated and competitive industry. Key challenges included regulatory compliance, resilience against service interruptions, implementation of advanced security for critical operations, and protection of sensitive data. It was also essential to ensure service continuity and support rapid business growth without compromising performance or reliability.

    What We Delivered

    • Implementation of Oracle Data Guard

      Implementation of Oracle Data Guard

      Automated replication between data centers and rapid recovery in case of failures. Oracle Data Guard

    • Use of Oracle Partitioning

      Use of Oracle Partitioning

      To optimize queries and significantly reduce response times. Oracle Partitioning

    • Automated failover mechanisms

      Automated failover mechanisms

      To minimize downtime and ensure business continuity.

    • Deployment of Oracle Advanced Security and Label Security

      Deployment of Oracle Advanced Security and Label Security

      For encryption, access control, and integrated auditing. Oracle Advanced Security Oracle Label Security

    • Adoption of Advanced Compression

      Adoption of Advanced Compression

      To reduce storage consumption and improve overall performance. Oracle Advanced Compression

    • Proactive 24/7 management and monitoring

      Proactive 24/7 management and monitoring

      Supported by Ocean AI intelligence for real-time observability and performance insights. Ocean AI

    • Incident management and resilience processes

      Incident management and resilience processes

      Including disaster recovery workflows and continuous security auditing.

    • Implementation of Oracle RAC

      Implementation of Oracle RAC

      To guarantee high availability for mission-critical operations. Oracle Real Application Clusters

    • Oracle licensing consulting (ULA)

      Oracle licensing consulting (ULA)

      Focused on contract optimization and cost reduction.

    Highlight: OFLEX

    A key differentiator of this transformation is OFLEX, Octafy’s flexible credit-based infrastructure services model. With OFLEX, NBC Bank operates under a streamlined structure that centralizes tools, 24/7 support, and monitoring within a single contract. This eliminates the complexity of managing multiple vendors and enables more strategic IT resource management.

    In practice, OFLEX allows infrastructure to scale according to demand, ensuring cost predictability, reduced waste, and faster implementation of improvements. This flexibility was essential to support NBC Bank’s growth with security, stability, and high performance.

    Case NBC Bank

    Results

    The modernization delivered significant improvements, ensuring operational continuity and strengthening protection against unauthorized access and data leakage risks. Storage costs were substantially reduced, while processing speed for large data volumes increased significantly. The new infrastructure enabled seamless scalability, continuous monitoring, and high availability, reducing operational risk and reinforcing the bank’s ability to maintain critical services reliably.

    Case NBC Bank

    Summary

    With Octafy’s support, NBC Bank modernized its infrastructure, doubling process performance while cutting storage consumption in half. The combination of advanced technology and the OFLEX model enabled a more efficient, secure, and scalable operation — strengthening the bank’s capabilities and enhancing the customer experience. The result is a solid foundation for continuous innovation and sustainable growth.